Objectives

Save time on everyday HR tasks without compromising personal data.
Understand why using AI to select or assess people carries legal and bias risks.
Prepare the department to lead AI adoption across the rest of the company.

Curriculum

Practical uses: job postings, interviews, onboarding, internal communication and engagement surveys
Candidate and employee data: what must never be entered into public tools
AI in recruitment and assessment: bias, automated decisions (GDPR) and high-risk systems under the EU AI Act
Candidates who use AI: how to adapt the recruitment process
How to assess HR software vendors that include AI
HR as a driver of change: staff concerns, training and an internal AI use policy

Hands-on workshop built around the department’s own cases. Includes an AI use policy template the company can adapt.

What generative AI is, how to ask it for things and how to use it with judgement and security day to day, with no technical background.

Beginner · 4 hours

Generative AIPromptingResponsible use

For every team

Practical uses of AI in stores and head office, from customer service to product, and the risks of putting it in front of customers.

Beginner · 4 hours

RetailGenerative AICustomer service

For every team

A clear view of Cloud concepts, service models and how they are used in real organisations.

Beginner · 4 hours

CloudStrategyAWS

We can adjust the duration, technical depth and exercises to your organisation's needs.