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For every team

Generative AI at work: the essentials

What generative AI is, how to ask it for things and how to use it with judgement and security day to day, with no technical background.

Beginner4 hoursOn-site, online or hybrid

Objectives

  • Understand, without jargon, what generative AI is, what it does well and where it fails.
  • Ask for useful results in a structured way and review them with judgement.
  • Know what information should never be entered and how to protect customer and company data.

Curriculum

  • AI, Machine Learning and generative AI: what lies behind each term
  • How a language model “thinks”: context, probabilities and fabrications
  • Asking well: context, role, examples, format and iteration
  • Cross-functional use cases: writing, summarising, analysing, preparing meetings and documentation
  • Privacy, confidentiality and the difference between free and business versions
  • Limits: when not to use AI and how to review what it produces

Methodology

A very hands-on session using the team’s own tools. Every participant leaves with a small library of templates for their work and a responsible-use guide.

Training adapted to your team.

We can adjust the duration, technical depth and exercises to your organisation's needs.

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